Drone view of a swim spa

COVID-19

It's during times like these that we are reminded of what matters most. At Master Spas, we want to make the safety and health of our families and our communities the first priority.

Master Spas is open for business and committed to helping you find ways to live life better. Hot tubs and swim spas can be a safe haven where you escape the uncertainty and find some calm.

According to the CDC, there is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine) of hot tubs and swim spas should remove or inactivate the virus that causes COVID-19.

Our employees and retailers are closely following recommendations from the CDC, and we have implemented health and safety practices so that we can continue to serve our customers.

Master Spas is open for business.

If you are shopping for a hot tub, we understand that you might not be able come into the showroom. Master Spas retailers can schedule video appointments and survey your space remotely.

And, when your space is ready, our dealers can offer installation and finish set-up while maintaining a safe distance. Service and availability may vary depending on state mandates.



Water Care

Routine maintenance is more important now than ever, especially if you are using your hot tub or swim spa more while you stay at home.

Master Spas retailers are operating so that you can get the spa chemicals and filters that you need.

We hope that we can be a small part of your daily life as you navigate your new normal.


Swim Spa Production Update: November 2020

The COVID-19 pandemic has interrupted the way we all live and do business. Manufacturing disruptions have led to shortages in the global supply chain. Master Spas recently learned that there would be a shortage of LED lit handrails, which are a standard feature on our swim spas. We understand that you have been anxiously awaiting the delivery of your swim spa. We don’t want to let this component shortage make you wait longer. As such, LED lit handrails will be replaced with stainless-steel handrails. With this exchange, we will be able to continue manufacturing swim spas at full capacity.